Terms & Conditions
Thank you for choosing Kashrid for your culinary delights!
We're delighted to bring our homemade goodness straight to your doorstep.
1. Delivery Zones
We currently offer delivery within a Delhi/NCR radius from our kitchen. To check if we deliver to your location, please enter your address at checkout.
2. Order Placement
Orders can be placed through our designated online platform or via phone during the specified operating hours. All orders are subject to availability.
3. Menu and Pricing
The menu and pricing are subject to change without prior notice. Prices include applicable taxes.
4. Payment
Payment must be made in full at the time of placing the order. We accept cash on delivery and online payments through secure channels.
5. Delivery
We aim to deliver orders within the specified time frame; however, unforeseen circumstances may cause delays. Delivery charges may apply based on the delivery location.
6. Cancellation and Refunds
Since this is a food item, there is no cancellation, return, and refund policy. However, if you do not receive what you ordered, please get in touch with us. Share a screenshot, and we will replace your order within 30-90 minutes.
7. Allergies and Dietary Preferences
Customers are responsible for informing us of any allergies or specific dietary preferences at the time of placing the order. While we take precautions, we cannot guarantee the absence of allergens in our dishes.
8. Customer Information
The information provided by customers, including delivery addresses and contact details, must be accurate and up to date. We are not responsible for any issues arising from incorrect information provided by the customer.
9. Complaints and Feedback
We welcome feedback and will address any complaints promptly and professionally. Please contact our customer service team for assistance.
10. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our control, such as natural disasters, strikes, or government regulations.
11. Modification of Terms
These terms and conditions are subject to change without prior notice. Customers are encouraged to review them periodically.
12. Legal Jurisdiction
Any disputes arising from these terms and conditions shall be subject to the laws of Delhi/NCR and resolved in its courts.
By placing an order with Kashrid, you agree to abide by these terms and conditions. Thank you for choosing us!